One of the things that I find common across many organizations, small or large, new or established, are members who know things. And that is dangerous. I am not saying “knowing things” is wrong; let me rephrase that: the danger is they think they know things. By that, I mean it is not good when

I mentor a few business folks and entrepreneurs and have always found it enjoyable. I love seeing an idea take shape and then refine it until we have a clear offering, market segment, and a plan to go from where we are to where we want to be. I’ve coached small business owners who want

Customer Journey I was talking with an entrepreneur earlier this week for one of my online interviews, where they discussed the value of not working for a large company that allows him to customize a customer experience that improves his clients’ interactions and provides him with a sustainable advantage. Customer journey or customer experience is

OK, let me start by saying I am NOT a lawyer and this post will not be giving any legal advice. What we will talk through are times you need a lawyer and maybe times you don’t. Let’s start at the beginning, forming you business. For this, many folks think they need a lawyer. But

https://youtu.be/RQ-P7ECudLk My interview with Joan Samanta from MDS Docs. Welcome Johan is a good friend with whom I race in 24 Hours of Lemons. Besides being a great racer, he is a brilliant doctor and entrepreneur. He discusses the challenges of being an entrepreneur in the healthcare field, the pros and cons of not working

https://youtu.be/365HXry9vgU My interview with Ron Morse, a successful restauranteur in the central Virginia area.